Your water meter
What Is AMR? AMR stands for Automated Meter Reading. It’s a method of using communication technology to read meters without having to access the meter, which is typically located inside your home or business.
How does it work? We’ve chosen a system that uses a data transmitter known as an MXU which is powered by a battery that is connected to the water meter by a wire. The data transmitter will collect readings from the meter and transmit the reading to a tower which is then transmitted to our software. Each MXU device has a unique identification number, which is transmitted along with the meter reading. The unique number is compared to your account record to ensure it’s a match.
Does this mean no more meter readers? Not exactly. You may still see our utility staff in your neighborhoods. There are times that the radio signal transmission is malfunctioning, so we’ll continue to visit your property for routine service, and maintenance or repair.
Locate your water meter Know the location so you can turn off the water supply in an emergency. The water meter is most likely inside the home, in the basement, where the water line enters your home. If your meter is located in a closet or a boxed-in area, open the doors or access panels to allow air to circulate, especially in the winter.
View Consumption Online Track and monitor water usage on a daily or weekly basis through the free Customer Portal.
Prevent Frozen Pipes
- Open cabinet doors under sinks to allow warmer air to circulate.
- Don’t set your thermostat lower than 55 degrees.
- Disconnect the garden hose. Turn off the indoor valve and drain the water to outdoor faucets.
- Insulate water lines inside your house. Use preformed foam tubes, weatherproof insulation, or heat tape. Focus on water lines near exterior walls or in unheated areas.
- If you’ll be away for a few days, turn off the water supply at the meter.
- Temperatures Below Zero: Let a thin stream of water flow. Note that you will be charged for the water consumption; but consider the cost of water damage repair vs. cost of usage.
Thaw Frozen Pipes
If some faucets and appliances are dry and others still work, a water line is frozen inside the building. Run a damp rag along exposed water pipes. Likely areas are near exterior walls or in unheated areas. Your ice plug is where you see the frost appear.
- Thaw the pipe out slowly using a hair dryer
- Don’t thaw the pipe with an open flame or torch
- And be extremely careful of electric shock in areas of standing water
Fire Hydrants must be accessible to the Fire Department:
- Keep area clear 2 ft. behind, 5 ft. on sides, and 8 ft. above the top of the fire hydrant.
- Nothing should be between the fire hydrant and the street.
Stay Safe - Keep Costs Low - Report Theft! There are over 1,100 fire hydrants located throughout Cranberry Township, regularly maintained by Township Sewer and Water personnel.
If you witness suspicious persons attempting to connect to a hydrant, or use a hydrant without a construction meter, please call 724-776-4806 x 1515 or dial 9-1-1 for Police. This includes any individual who is not: a firefighter or emergency service provider, a Cranberry Township Sewer and Water Employee, or an approved permittee.
If any individual enters or attempts to enter your property with regard to water or sewer related utilities, ask for identification. Township employees will always have proper identification. If at any time you feel threatened or invaded by an unidentified "worker", call 9-1-1.