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Customer Service
Contact Customer Service for building permits; questions about the Collection Connection program; questions about Parks & Recreation programs; to pay water, sewer, and/or trash utility bills; or questions regarding the Township.
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Customer Service
Physical Address
2525 Rochester Road
Suite 400
Cranberry Township, PA 16066
Phone: 724-776-4806 option 3Fax: 724-776-4420
Utilities
Daytime: 724-776-4806
After-Hours Hotline: 724-720-6464
Contact these numbers in the event of:
- No water service
- Water main break
- Low water pressure
- Issues with taste, odor, or color of water
- Sewer backups
- Clogged storm drains
- Wastewater odors
Power Outages or Downed Power Lines
Penn Power: 1-888-544-4877
Gas Emergencies
Call 911 and then contact gas supplier
Public Safety
Emergencies, Dial 9-1-1
More about 9-1-1
Non-Emergency Numbers
- Police Department: 724-776-5180
More about the Police Department - Volunteer Fire Company: 724-776-1196
CTVFC website - Cranberry Township EMS: 724-776-4480
EMS website
Sewer and Water Service
Water System
Cranberry Township owns and operates the public water supply system serving the Township. Water is obtained from the West View Water Authority.
Service Applications for Sewer/Water
Complete the online application Opens a New Window. and submit it to Customer Service. For a paper copy, please visit Customer Service.
Selling a Home
Lien Letter Application
Use this form prior to refinancing or selling a home. It requests the Township to produce a letter for the buyer or bank to certify that there are no municipal claims, such as water, sewage, municipal debts, etc. against the property being sold, transferred, or refinanced. If there is a claim, the letter will provide the amount necessary to satisfy the claim(s).
Moving to Another Township Address
Water/Sewer/Trash Service Request Opens a New Window.
Use this form prior to moving to a new address in Cranberry. This form will initiate water, sewer, and trash collection service at that address. It applies to both homeowners and tenants.
Self-Service Forms/Requests
Applications and Forms
- Automatic Bill Payment for Water, Sewer, Trash
- Sewer Credit Adjustment Request
- Construction Meter Request
- Water Turn On / Off Request
- Move Out Final Reading
- Non-Residential / Application for Wastewater Discharge Permit
- Testing forms
Trash, Recycling, and Yard Waste Services
Through a municipal solid waste program called Collection Connection, Cranberry Township provides weekly curbside trash and recycling collection services to most homes within the Township. Yard waste services are also offered weekly 8½ months out of the year. Two weeks are set aside in January for Christmas tree pickup. In most instances, residents receive water, sewer, and trash services and are billed monthly.
- Service details
- Holiday Collection Schedule
- Report a Missed Collection: 724-776-4806 option 3
- Order Carts
Electric and Gas Utility Providers
Residents can choose an electricity and gas supplier
- Columbia Gas: 1-888-460-4332
- Dominion/Peoples Gas: 1-800-764-0111
- Equitable Gas: 1-800-654-6335
- First Energy/Penn Power: 1-800-720-3600
- For a complete list of providers, visit PaPowerSwitch.com
Phone, Cable, and Internet
- Armstrong: 1-877-277-5711 or Armstrong website
- Comcast: 888-277-1898 or Comcast website
- Consolidated Communications: 1-888-968-7224 or Consolidated website
- Century Link: 1-855-861-2800
- Verizon: 1-888-781-5510 or Verizon Online
Home Security
| Township Municipal Center | Days | Open | Close |
|---|---|---|---|
| Planning and Development Services | Monday-Friday | 7:30 AM | 5:00 PM |
| Customer Service Closed Saturdays Memorial Day-Labor Day Closed Sundays | Monday-Thursday Friday Saturday | 7:30 AM 7:30 AM 9:00 AM | 8:30 PM 5:00 PM 4:00 PM |
| Police Customer Service Desk | Monday, Wednesday, Thursday, Friday Tuesday | 8:00 AM 8:00 AM | 6:00 PM 8:00 PM |
| Property Tax Office Closed Saturday & Sunday Appointments available, Ph: 724-776-1103 | Monday Tuesday-Thursday Friday | 9:00 AM 9:00 AM 9:00 AM | 6:00 PM 4:00 PM 2:00 PM |
| Cranberry Public Library Closed Sundays | Monday-Thursday Friday Saturday | 10:00 AM 10:00 AM 10:00 AM | 8:00 PM 5:00 PM 5:00 PM |